Privacy Policy

1. Introduction

Welcome to Fuvahmulah Beyond. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing address when you make a booking or create an account.
• Payment Information: Payment card details processed securely through our payment processor (Stripe).
• Booking Details: Travel dates, preferences, special requests, and guest information.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Communications: Records of your correspondence with us via email, WhatsApp, or other channels.

3. How We Use Your Information

We use your information to:

• Process and manage your bookings and reservations
• Communicate with you about your trips and provide customer support
• Send booking confirmations, updates, and travel information
• Process payments securely
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Tour operators, accommodations, and other partners necessary to fulfill your booking.
• Payment Processors: Stripe for secure payment processing.
• Analytics Providers: To help us understand website usage and improve our services.
• Legal Requirements: When required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications
• Request data portability
• Lodge a complaint with a supervisory authority

7. Cookies

We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Booking records are typically retained for 7 years for tax and legal purposes.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: nizam@myparadise.mv
• WhatsApp: +960 978 1087
• Address: Fuvahmulah Island, Maldives